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What is an Ebook?
Do I need any special software to read an Ebook?
Will I get an instant download of my purchase?
Which methods of payment do you accept?
How do I get a refund?
I cannot download my purchase! What shall I do?


What is an Ebook?
The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, Exe and Word.

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Do I need any special software to read an Ebook?
Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC. You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in.

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Will I get an instant download of my purchase?
Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away. If for ANY reason you do not recieve an immediate download please contact customer service right away.

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Which methods of payment do you accept?
Currently we accept credit card and debit card payments by PayPal and through Google Checkout.

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How do I get a refund?
We are sorry but do to eBooks and Software being a downloadable items, there are NO REFUNDS. Once you buy it you own it. HOWEVER......If for any reason you can not download an item please contact us right away. We are about customer service. If YOU are not happy WE are not happy. We consider no sale complete till you have successfully downloaded your item and will be here to help you do so.

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I cannot download my purchase! What shall I do?
Simply contact us at the customer service link and we will help you.

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Last Updated: 30 May 2007 09:12:15 PDT home  |  about  |  terms  |  contact
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